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Justice Department Sues Adobe For Hidden Fees And Difficult Cancellations

United States Takes Legal Action Against Adobe For Unlawful Subscription Practices   In a significant legal move, the United States Department of Justice (DOJ) has filed a lawsuit against Adobe in the United States District Court, Northern District of California. The lawsuit accuses the software giant of obscuring fees and making it unlawfully difficult for users to cancel their software subscriptions. Filed on June 17, 2024, following a notification and referral from the Federal Trade Commission (FTC), the lawsuit alleges that Adobe has been enrolling consumers in its default, most lucrative subscription plans without clearly disclosing essential terms. The primary complaint centers on Adobe’s "Annual, Paid Monthly" subscription plan, which, according to the DOJ, commits users to a yearlong contract with a hefty early termination fee only revealed during cancellation attempts. “For years, Adobe has harmed consumers by enrolling them in its default, most lucrative subscriptio...